The working conditions of your staff in the store affect your business in many ways. In the simplest terms, the relationship that employees establish with customers ensures that customers come back to that business. A happy employee means a happy customer, as customers communicate one-on-one with employees. So, if your employees work efficiently, it will reflect positively on your business. So, have you ever thought of trying staff optimization to increase your store profitability? Let’s get to know staff optimization closely.
What is Staff Optimization?
Staff optimization reduces costs and makes a significant difference in operational efficiency. It minimizes errors and provides in-depth information for the business. For example, how many personnel work during the rush hours of the store, is the number of employees sufficient or should it be increased? Are the break times of the employees adjusted according to the intensity? You can answer like this questions with staff optimization and provide great convenience for your business.
Why Should Businesses Use Staff Optimization?
Businesses try satff optimization instead of employing more staff in order to achieve high profitability. Thanks to this technology, you can increase both customer satisfaction and employee productivity.
When we look at the data used by staff optimization, there are customer satisfaction scores, employee performance data and employee work schedules. Using this data, we can best optimize the workforce.
In addition, thanks to this data, you can decide whether to hire additional personnel during periods of high sales. You can find the answer to this question, “How many percent can you meet the workload with existing workers?” You can determine which gives the best results for your business, whether to hire additional personnel or employ part-time workers. Many supply chain, warehouse and retail organizations make the most of staff optimization using this system.
Customer-oriented businesses earn more profit. Businesses that perform performance management correctly do not pay too much to the workforce, and they can use this money for different needs. Udentify helps you find the right shift by taking into account rush hour and departments. You can increase the profitability of your store by 7% by allocating your personnel to sales and non-sales periods. If you want your business to profit by experiencing staff optimization, you can contact us now.