RetailRetail TechnologiesUdentify

Why Queue Management Systems are Necessary For Retail Stores?

Long queues are undeniably bad. Nobody likes to wait in line. For example, when customers like a product in the store and want to buy it, how do they react if there is a long queue at the checkout? Often they either give up on buying the product or, with a good chance, wait in line for their turn, So what is the impact of this situation on retailers? Often the first answer that comes to mind is loss of revenue, but worse than that, customers have a negative impression of the brand, which has a worse effect than lost revenue. So can there be a solution to this? Our answer is yes,

In this article, we will talk about the importance of queue management for retail merchandising to our valued readers. For detailed information, you can visit

What is Queue Management? And How Does It Work?

Queue Management counts the people in front of the Cash and informs you how many people are in the queue. By taking advantage of the customer queue system, you can set it up to minimize the time your customers spend in payment queues to provide the most effective customer service and increase sales. Udentify’s cameras can help you with a single camera with its software integrated with artificial intelligence. It doesn’t count objects like Shopping carts or baby carriages with its machine learning algorithm. In this way, it provides you with high-accuracy data.

It transmits the data it has created to you as reports that are easy to understand. In addition, the system warns your personnel when the queue is longer than the optimum length and prompts you to open a new case. In this way, your customers eliminate leaving the store with a hassle-free shopping experience and enable your customers to make a purchase.

Working with the queue management system provides invaluable data on customer traffic and rush hours. This data can be used to empower employees to optimize their programs and engage customers’ needs. You may remember that we shared a blog about personnel productivity in the past weeks, if you haven’t seen it, we recommend you to read it.  You can request a free demo right now to meet the queue management system offered by Udentify for happier customers and to avoid loss of income.


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