Go back to case studies
Solution Brief:
Checkout Line Prediction
How the leading entertainment lifestyle retailer decreased the checkout queues by 55%?
About
A one-stop-shop for all your entertainment needs, the Megastores offer a wide range of lifestyle products across fashion, culture, technology, entertainment, beauty, and related service with over 40 stores in 9 markets in the Middle East and North Africa. With its unique shopping experience and an omnichannel presence spanning physical stores, online store, as well as a variety of supporting channels and services, Virgin Megastore has created a new dimension in entertainment retail and caters to the region's cultures through events, activities, and support of local artists in each market it enters. Virgin Megastore is truly a global brand with local flavor.
Problem
Virgin Megastore had a problem with the checkout management; causing them a highly ranged customer loss due to long queues.
Solution
Powerful Observation for Checkouts
Studies say 96% of shoppers leave stores empty-handed and 51.3% do this because of long queues. Udentify real-time checkout solution assists to minimize the time spent in queues which causes sales loss if it gets higher. To prevent revenue losses; an accurate number of the shoppers and the average time spent are known to predict the number of staff needed in the store. In addition to the identification of those metrics, a real-time notification system occurs to support customer satisfaction.
The effect of these all provided Virgin a %55 of a reduction in checkout queues.
Other Case Studies
Solution Brief
ADEL
How ADEL Achieved a Revenue Uplift of 22% in specialized exhibitions?
Solution Brief
MEDIA MARKT
How Udentify contributed MM to envision the perfect store layout meanwhile improving the conversion rates significantly?

Cookies are used on our website in order to provide you a better service. By continuing to stay on the website, you allow cookies. For detailed information about cookies, please click.